Refund and Returns Policy
Refund and Return Policy – Activity Sphere
At Activity Sphere, we are committed to ensuring a smooth shopping experience for our customers. If you are not completely satisfied with your purchase, please review our refund and return policy below.
Try Before You Pay:
We believe in customer satisfaction and trust. That’s why we allow our buyers to open, try, and check the product before making the payment. This ensures that you receive exactly what you ordered with complete peace of mind.
Return Policy:
We accept returns within 1 week (7 days) of receipt of your order. If you need to return an item, please ensure it is in its original condition and packaging. For more details on our return process, please refer to our Return Policy page.
Refund Eligibility:
The item must be unused, in its original packaging, and in the same condition as received.
Any item that is damaged due to misuse, improper handling, or beyond the return window will not be eligible for a refund.
Once your return is received and inspected, we will process your refund according to the original payment method.
Non-Refundable Items:
Certain items may not be eligible for refunds, including but not limited to:
Products marked as final sale
Items damaged after delivery
Customized or personalized items
Refund Processing Time:
Once we receive your returned item, it will be inspected. If approved, your refund will be processed within 5-7 business days. The time it takes for the refunded amount to reflect in your account may vary depending on your payment provider.
Contact Us:
For any questions related to returns or refunds, please reach out to our support team:
Email: info@activitysphere.pk
Phone: +92-304-4236469
